Kruti AI assistant / Case study 02
Designing an agentic voice experience for real-world contexts.
01 / Objective
Make voice interaction feel natural, useful, and easy to start.
Design a voice-first assistant that helps people express intent in their own words and take the next step with confidence.
The challenge
An assistant needs to understand intent before it can be useful.
The experience had to turn an open-ended prompt into a clear, dependable path for people in the real world.
02 / Outcome
A voice experience built around people, not prompts.
The work shaped an agentic assistant into a product experience that gives people a practical reason to use voice.
Focus
Start with the intent, not the interface.
Every part of the flow makes it easier to speak, understand what happens next, and stay in control.
03 / Learning
Voice needs confidence, clarity, and control.
A helpful AI experience does more than listen. It shows people what it understands and gives them an easy way to move forward or correct it.
The detailed deck covers the voice flows, conversation patterns, and product decisions behind Kruti.
Opens the interactive Figma deck